This privacy policy describes how ExceptionalTradex.com collects and uses the personal information you provide on our web site: https://ExceptionalTradex.com/. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
When clients register with ExceptionalTradex.com they acknowledge their willingness to share with the company certain private information (name, email, gender, age, address and billing information such as credit card number, bank account information) which we use for the purpose of confirming the client's identity and ensuring the security of their deposits and trading account. This information is collected in line with our stringent verification procedures which are used to deter international money laundering operations and to ensure the security and safety of our customer's trading activity throughout.
Our clients undertake to supply us with true, updated and accurate information about their identity. Furthermore they are required to state categorically that they are registering and trading on their own behalf and are not seeking at any time to act any manner which could be considered fraudulent nor are they seeking to impersonate any other individuals for any purposes whatsoever.
ExceptionalTradex.com's data collection procedures include the collection of client's freely disclosed information as shared with the company, in addition to the placement of cookies for the purposes of gathering data about the manner in which client's interact with the ExceptionalTradex.com website. These tools for gathering client's information are employed for the purpose of ensuring the customer's own security and all data collected by the company is shared only with individuals within the company who are involved with the verification of customer account information for the express purpose of ensuring the customer's confidentiality and security. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time (30 days). You can remove persistent cookies by following directions provided in your Internet browser's "help" directory. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as: cashier, my account section, contests or surveys, will be limited. The use of cookies by our service providers is not covered by our privacy policy. We do not have access or control over these cookies. Our service providers use session ID cookies to make it easier for you to navigate our site, in order for you to use the cashier.
ExceptionalTradex.com will never disclose any private or otherwise confidential information in regards to our clients and former clients to third parties without the express, written consent of our clients, except in such specific cases in which disclosure is a requirement under law, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request or is otherwise necessary in order to perform verification analysis on the client's identity for the purposes of safeguarding their account and securing their personal information.
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site or deactivate it by making the change on our member information page [or by emailing our Customer Support at info@ExceptionalTradex.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
By registering with ExceptionalTradex.com and through the voluntary interaction they undertake with ExceptionalTradex.com's products and services the client confirms and agrees that they consent to the use of all or part of the information they supply concerning their ExceptionalTradex.com trading account, the transactions they undertake through it and the interactions which they perform with the company on behalf of the company. All interactions the customer undertakes with the company will be stored by the company for the purposes of record and as such may be employed by the company in such cases that disputes arise between clients and ExceptionalTradex.com.
ExceptionalTradex.com does its utmost to ensure the confidentiality of its clients personal information including the implementation of data protection procedures designed to ensure client confidentiality. ExceptionalTradex.com ensures that its data protection policy is regularly updated in order to ensure that client's confidential information is continually safeguarded. The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@ExceptionalTradex.com
From time to time ExceptionalTradex.com may contact clients whether by phone or email for the purpose of offering them further information about ExceptionalTradex.com. In addition the company may, on occasion, seek to contact clients, whether by phone or by email, for the purpose of informing them of unique promotional offerings provided by ExceptionalTradex.com for the client. Clients consent to the receipt of such contact when they consent to our terms and conditions of use when registering with ExceptionalTradex.com. Any person wishing to opt out of further contact with ExceptionalTradex.com at any time whatsoever is entitled to do so, simply by contacting the company whether by phone or email as listed below and requesting that no further contact on behalf of the company be made.
If you choose to use our referral service to refer a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. ExceptionalTradex.com. Stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at ExceptionalTradex.com to request that we remove this information from our database.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at ExceptionalTradex.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Refund Policy
When you open an account with ExceptionalTradex.com and deposit by card, the payment will be debited from your card immediately. If you are not satisfied with The Company trading platform for any reason, you have the right to apply for a refund of your remaining balance. Please note that if you have received a bonus, you will have to follow the bonus T&C. If you decide to apply to refund your purchase, all login.phps and memberships will be deactivated.
Whether your application will be approved or declined shall be at the sole discretion of the Company. Please allow up to 48 hours for our customer support team to approach your request. Our support team will contact you to confirm your request or to ask for additional information if needed. All refunds will be issued in the form of payment in which they were made.
